Smart CSM Clinic — Last updated: 5 July 2026
This End User Licence Agreement ("Agreement") is a legal agreement between you (either an individual or a single entity, the "User") and the publisher of Smart CSM Clinic ("we", "us", "our") for the Smart CSM Clinic software application, associated media, printed materials, and online or electronic documentation (collectively, the "Software"). By installing, accessing, or using the Software, you agree to be bound by the terms of this Agreement. If you do not agree, do not install, access, or use the Software.
Subject to the terms of this Agreement and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Software solely for your organisation's internal clinical and business purposes.
You shall not, and shall not permit any third party to:
The Software is licensed, not sold. We and our licensors retain all right, title, and interest in and to the Software, including all intellectual property rights therein. No rights are granted to you other than those expressly set out in this Agreement.
Access to the Software requires valid credentials issued by an authorised administrator of your organisation. You are responsible for maintaining the confidentiality of your credentials and for all activities carried out under your account. Unauthorised access to the Software is prohibited and may constitute a criminal offence under the Computer Misuse Act 1990 and equivalent legislation in other jurisdictions.
You acknowledge that the Software may be used to process clinical, patient, and other confidential information. You are responsible for ensuring that your use of the Software complies with all applicable data protection laws, including the UK GDPR and the Data Protection Act 2018, and for the accuracy, quality, and legality of any data you enter into the Software.
The Software is a tool to assist qualified clinicians and administrative users. It does not replace professional clinical judgement. You remain solely responsible for all clinical decisions, prescriptions, and patient care.
The Software is provided "as is" and "as available", without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Software will be uninterrupted, error-free, or free of harmful components.
To the maximum extent permitted by law, in no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of, or inability to use, the Software. Nothing in this Agreement limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
This Agreement is effective until terminated. We may terminate it immediately if you breach any of its terms. Upon termination, you must cease all use of the Software and destroy any copies in your possession.
This Agreement is governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any disputes arising out of or in connection with this Agreement.
Questions about this Agreement should be directed to your Smart CSM Clinic account administrator.